Key Engagement Metrics
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Agencies Reached
— agencies
—
At-Risk Agencies Engaged
— agencies
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Agencies with Leadership Reached
— agencies
All-Time Engagement Summary
NaviLine Customers by Engagement
At-Risk Customers by Engagement
Points of Contact Reached — by Title
Overall Engagement Health
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Total Registrations
+12% vs prior period
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Live Attendees
72% attendance rate
—
Recording Viewers
64% of live count
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Email Open Rate
+3.1pts vs avg
—
Video Views
+28% this month
Webinar Performance
Attendance · ON24Source: ON24 attendance export
Recent Events
No webinar data submitted yet. Upload an ON24 export via the Data Entry Portal.
Live vs. Recording
Share of total views (live + on-demand)
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Email Performance
Email Metrics · MarketoSource: Marketo export
Aggregate Rates
Open Rate
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Click-through Rate
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Emails Sent (Period)
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Avg. Contacts / Send
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By Campaign Type
Webinar Invites
Open
—
CTR—
Product Nurture
Open
—
CTR—
Webinar Engagement Depth New
In-Webinar Behaviour · ON24Source: ON24 engagement export (separate from attendance export)
Viewing
0 webinars on record
—
Repeat attendance
Joined 2+ webinars
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Avg. minutes watched
Per on-demand viewer
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Interaction rate
Questions, reactions, polls
In-webinar interactions
Questions submitted
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Poll responses
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Reactions / emoji
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Chat messages
—
Viewership drop-off
Avg. % of audience remaining — all webinars
Video Engagement
Impact Series · VidyardSource: Vidyard export
Viewing
0 videos on record
Total views
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Peak week
—
Channel Contribution
Channel Mix · All SourcesCalculated from all exports
Webinar
—
Video
—
Email
—
Trend vs. Prior Period
Webinar
Video
Email
At-Risk Customer Overview New
Recovery vs. Churn · Digital Rooms + Salesforce
Source: Digital Rooms export + Salesforce
14
At Risk
Open at-risk events
8
Recovering
Engaged since flagged
22
Saved
Event closed as saved
5
Churned
Now former customer
At-risk customers reached by NaviLine impact messaging
57% reached
Reached via webinar, email, or video
Not yet reached
At-risk accounts
| Account | Status | NaviLine Touchpoints | Last Engagement | Risk Reason | Proj. ARR at Risk | Proj. Churn Date |
|---|
Placeholder data shown. Upload a Digital Rooms export via "Upload Data" to populate with real accounts.
Data Sources & Update Status
Source Ownership & Freshness
WebinarsUpdated
ON24 · Marketing
Attendance + engagement · May 1, 2026
EmailUpdated
Marketo · Marketing
Apr 30, 2026
VideoUpdated
Vidyard · Marketing
May 5, 2026
At-RiskPending
Digital Rooms + Salesforce · Robert
Awaiting export
ContactsPending
Salesforce · Product
Awaiting export
ON24 Note
Engagement depth requires a separate ON24 engagement report export.